GMAT Sentence Correction (SC) | Re: Since the majority of customers are not complaining

Hi Cumulonimbus,

In my view this is what the sentence is trying to say (bold sections are stated others are inference):

Customers Do not complain

So if they have a bad experience, they will probably just walk away

So if product is bad people will only buy it once.

So companies have only one shot to ensure loyalty

So get your product correct first time!

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