(A) Sending more customers to Brookerton would increase traffic along the local roads there, making the driving time longer at certain times of day.
Doesn't have anything to do with long wait times at the center.
(B) The nearby Olivera branch, also small, would be a closer option than Brookerton for at least some of customers who now use the Fairhaven branch.
That's great. But this being true doesn't change anything and wouldn't prove that expanding the Brookerton branch wouldn't reduce wait times.
...
Doesn't have anything to do with long wait times at the center.
(B) The nearby Olivera branch, also small, would be a closer option than Brookerton for at least some of customers who now use the Fairhaven branch.
That's great. But this being true doesn't change anything and wouldn't prove that expanding the Brookerton branch wouldn't reduce wait times.
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