GMAT Critical Reasoning (CR) | Jay: We have too many people working on each

Dear expertGMATNinja , can you please guide me on this.

I chose option (B) but the funny thing is that I think this is an Inference question . (And I was really confused to read all the comments mentioning about this "assumption" question). If you treat this question as an Inference one, then thing will become pretty easy. "high frequency of breakdowns" must mean the frequency is above average,
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