There are a lot of prep company CR questions that ask you to strengthen an "argument", but which don't provide you with any "argument" to strengthen. The stem here is not an argument; it's only a claim. The claim is: companies need to use this customer incentives strategy to be successful. The stem doesn't reach that as a conclusion from a set of facts or premises, so there's no argument here. Real GMAT CR questions aren't like this.
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Critical Reasoning (CR) | Re: Strategist: Customers often complain that incentives to attract new cl
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