gauravraos wrote:
Behavioral economists observing the wait staff at a restaurant were surprised by differences in the time that it took for diners to receive their check at the end of a meal during which a mistake was made with the order. If a diner politely alerted the wait staff that an error was made, the check took, on average, 15% longer to arrive than if no error was made or reported. If a diner rudely complained, the check took 40% longer. And if the diner asked to speak to a manager the check took a full
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